PLEASE READ THE TERMS OF THIS customer terms CAREFULLY BEFORE USING THE SITE
The terms set out below (Customer terms, Agreement) (together with the Privacy Policy, the Website terms and conditions, the Website Acceptable Use Policy) tells you information about us and the basis on which you may make use of the website (the Site) to browse the Site and/or buy any of the Services listed on the Site.
A site operated by the Company, information about which is posted in the "Contacts" tab.
To contact us, please use the information from the "Contacts" tab.
These terms establish the rules of interaction between the Company (Contractor) and the Customer.
1. DEFINITIONS
1.1. Electronic Services (Services, Service) - Services for providing the opportunity, through the use of the Contractor's Website, to replenish the Customer's Virtual Balance on various electronic services. Replenishment of the virtual balance can be carried out by Direct Replenishment (applicable to such electronic services as Steam), or by using Gift Cards with a certain denomination (applicable to such electronic services as Amazon, Google Play, PlayStation, etc.).
1.2. Direct Replenishment - replenishment of the Virtual Balance by the Customer indicating the requested data and the desired replenishment amount.
1.3. Gift Card - an electronic certificate containing a unique identifier and allowing you to replenish the Virtual Balance by a specific amount of the Gift Card denomination.
1.4. The Customer's Personal Account (Personal Account) is the Customer's virtual personal account, access to which is carried out after authorization by the Customer (entering the username and password code known only to the Customer), and within which the Parties exchange legally and technically significant information.
1.5. Order is the Customer's actions aimed at purchasing the Service selected by him on the Contractor's Website.
1.6. Payment Method is the type of payment or payment system by which the Customer makes the payment.
2. ACCEPTANCE OF TERMS
2.1. The Customer's payment in any amount, either in full or in part, shall constitute the Customer's acceptance of the Contractor's offer to provide Services on the terms and conditions set forth in this Offer.
2.2. By accepting this Offer, the Customer agrees that the terms and conditions set forth in this Agreement are not burdensome for him and do not violate his rights.
3. SUBJECT OF THE AGREEMENT
3.1. Under this Agreement, the Contractor undertakes to provide Services for the provision of the opportunity, through the use of the Contractor's Website, to replenish the Customer's virtual balance on various electronic services. The Customer, in turn, undertakes to pay for and accept the Services provided within the timeframes and in the manner stipulated by this Agreement.
3.2. Services are provided on the basis of an Order placed by the Customer using the functionality of the Contractor's Website.
3.3. The Contractor does not provide Services directly, but only acts as an intermediary providing a resource (Contractor's Website) for replenishing the Customer's Virtual Balance on various electronic services.
4. ORDER PLACEMENT PROCEDURE. PRICE AND PAYMENT PROCEDURE. SERVICE PROCEDURE.
4.1. Order placement procedure:
4.1.1. The Customer places an Order for Services on the Contractor's Website by adding the required Services to the "Cart" or using the "Buy in one click" hyperlink, after which he/she pays for the Services using any of the methods available on the Contractor's Website.
4.1.2. When placing an Order, the Customer must specify all the data requested by the Contractor.
4.1.3. The Customer must independently monitor the correctness of the replenishment region, as well as the requested data.
4.2. Price and payment procedure:
4.2.1. The price of the Services provided by the Contractor is indicated in the product card.
4.2.2. The Services under this Agreement shall be rendered by the Contractor on the basis of 100 (one hundred) % advance payment from the Customer.
4.2.3. The Customer's obligations to pay for each individual Order shall be deemed fulfilled at the moment the funds are credited to the Contractor's bank account.
4.2.4. All bank or other commission payments related to the payment for the Services shall be paid by the Customer.
4.3. Procedure for rendering Services:
4.3.1. Upon receipt of funds from the Customer, the Contractor processes the information about the Order.
4.3.2. In the case of Direct Replenishment, the funds are credited to the Customer's Virtual Balance within a period not exceeding 24 (twenty four) hours from the moment the Customer makes the payment.
4.3.3. If the Customer purchases a Gift Card, the Contractor places such card in the Customer's Personal Account within a period not exceeding 24 (twenty-four) hours from the moment the Customer makes the payment.
4.3.4. If, upon expiration of the period specified in paragraphs 4.3.2 and 4.3.3, the Customer does not declare otherwise, the Contractor's obligations are considered to have been fulfilled properly and in full.
5. LIABILITY OF THE PARTIES
5.1. The Parties shall be liable in accordance with the current legislation of the USA. In the event of a dispute, the Parties shall make every effort to resolve it through joint negotiations.
5.2. In the event of a breach of this Agreement, the Contractor shall be liable to the extent of the actual damage caused to the Customer, while the maximum liability of the Contractor to the Customer may under no circumstances exceed the actual amount paid by the Customer to the Contractor under a specific Order under which the Parties have a dispute.
5.3. The Contractor shall under no circumstances be liable under the Agreement for: a) any actions/inactions that are a direct or indirect result of actions/inactions of the Customer, the Customer's Representative and/or third parties; b) any indirect damages and/or lost profits of the Customer and/or third parties, regardless of whether the Contractor could foresee the possibility of such damages or not; c) the use (inability to use) and any consequences of the use (inability to use) by the Customer of the form of payment chosen by him under the Agreement, as well as the use/inability to use by the Customer, the Customer's Representative and/or third parties of any means and/or methods of transmitting/receiving information.
5.4. After the expiration of the period specified in clause 4.3.4 of this Offer, the Customer's claims regarding the quality of the Services rendered by the Contractor shall not be accepted.
6. REFUND
6.1. The Customer has the right to refuse Services of inadequate quality and return the funds in the manner and cases specified below:
6.1.1. If the demand for a refund is made by the Customer after payment and after the Service has been rendered without violations on the part of the Contractor, no refund will be made.
6.1.2. Services are considered to be of adequate quality if the funds have been received on the Customer's Virtual Balance or the Gift Card has been placed in the Personal Account within the timeframes established by this Offer. If the funds have not been received on the Customer's Virtual Balance or the Gift Card has not been placed in the Personal Account as a result of the actions (inactions) of the Customer (including incorrect login and other requested data), this is not a violation of the quality requirements for Services on the part of the Contractor and cannot be grounds for a refund to the Customer.
6.1.3. If the Customer incorrectly specified the requested data when placing an Order and an error occurred during payment (without transferring funds, including to a third party account), the Contractor may reissue the Order with the correct data. To do this, the Customer must contact the Contractor's technical support.
6.1.4. If the Customer incorrectly specified the requested data when placing an Order and funds were transferred to a third party account, the funds will not be returned to the Customer.
6.1.5. If the Customer specified an incorrect region when placing an Order, the funds will not be returned to the Customer.
6.1.6. The Contractor has the right to demand a refund for paid Services of inadequate quality by sending a refund request in writing to the Contractor's email address specified in the "Contacts" section. The email must contain the subject "Return", "Refund Request". The request must be accompanied by documents confirming payment, as well as evidence of the inadequate quality of the Services (including screenshots).
6.1.7. The Contractor shall refund the funds no later than 10 (ten) calendar days from the date of receipt of the application. The moment of refund shall be the moment of debiting the funds from the Contractor's bank account. The period for crediting the funds to the Customer's bank account depends on the terms of the transfer established by the payment system.
7. OTHER PROVISIONS
7.1. Our right to vary these Customer terms.
These Customer terms may be updated from time to time.
7.2. Events Outside Of Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause.
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation, acts of God, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
- we will contact you as soon as reasonably possible to notify you; and
- our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects delivery of Products to you, we or Seller Shop will arrange a new delivery date with you after the Event Outside Our Control is over.
7.3. Communications between us
When we refer, in these Customer terms, to "in writing", this will include e-mail.
If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
7.4. Other important terms
We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Customer terms. We will always notify you by posting on this webpage if this happens.
You may only transfer your rights or your obligations under these Customer terms to another person if we agree in writing.
Each of the paragraphs of these Customer terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Customer terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
If you are a consumer, please note that these Customer terms are governed by American law. This means a Contract for the purchase of Products through the Site and any dispute or claim arising out of or in connection with it will be governed by American law. You and we both agree that the courts of USA will have exclusive jurisdiction.
If you are a business, these Customer terms are governed by American law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by American law. We all agree to the exclusive jurisdiction of the courts of USA.
Either party may take any further steps as it considers appropriate to resolve the dispute, including the initiation of court proceedings or through mediation. Unless otherwise agreed by the parties, the place of mediation shall be nominated by the mediator.
We will not file a copy of the Agreement between us.